60-Day Money-Back Guarantee — Keep the Bottle
We stand behind Drainoria. If you take it as directed and you are not satisfied, you may request a refund within 60 days of delivery. To keep things simple and hygienic, you do not need to return the product — you may keep your bottle(s).
How to request a refund
Email support@drainoria.com within 60 days of delivery with your order number. We will confirm and process your refund to your original payment method.
Refund amount — important
- Your refund equals the amount actually charged to your payment method for the product.
- Free or bonus bottles included in a bundle (e.g. “Buy 2, Get 1 Free” or “Buy 3, Get 2 Free”) are complimentary. They have no independent cash value and are not separately refundable. The refund covers only the paid units — free units are never refunded as cash or credit.
- Free gifts (e-book, free shipping, promotional items) have no cash value and are non-refundable.
- Shipping charges already incurred are non-refundable where applicable.
One guarantee per household
The money-back guarantee may be used once per customer or household. Repeated or clearly abusive refund requests may be declined at our discretion.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 14 days of delivery and we will replace it at no cost.
Processing time
Approved refunds are processed within 5–10 business days. Depending on your bank, it may take a few extra days to appear on your statement.
One-time payment
Every Drainoria order is a one-time payment. There is no subscription and nothing to cancel.
[Registered business name], [business address] and legal contact details will be completed before launch. Questions? support@drainoria.com.